Find solutions to common issues and get back to creating with Vigthoria
Ensure lyrics use proper section tags: [verse], [chorus], [bridge], [outro]. Invalid formatting can cause processing errors.
Try generating shorter tracks (30-60 seconds) first. Longer generations (3+ minutes) require more resources.
Sometimes cached data can cause issues. Clear cache or try an incognito window.
Avoid prohibited content that triggers safety filters. The system will block certain prompts automatically.
High resolutions (2048x2048+) may cause memory issues. Try standard 1024x1024 first.
Temporary server load can cause issues. Wait 30 seconds and try again.
Video generation typically takes 5-15 minutes depending on length and complexity. Check the progress indicator.
Refreshing may interrupt the process. Keep the tab open and wait for completion.
Even if you close the tab, completed generations appear in your history. Check there first.
Model names are case-sensitive. Use exact names like vigthoria-reasoning, vigthoria-creative, vigthoria-code.
Some models require higher subscription tiers. Basic tier has single model access, Professional unlocks multiple models.
Some specialized models may be temporarily offline for maintenance. Try the default model instead.
Each model has a maximum context window. If your prompt + conversation history exceeds this, you'll see this error.
Long conversations accumulate context. Start fresh if you've been chatting for a while.
Instead of including full history, summarize key points from earlier in the conversation.
Complex prompts with multiple tasks take longer. Break into smaller, focused requests.
During peak hours, response times may be longer. Try again in a few minutes.
Enable streaming in API requests to receive partial responses as they generate.
Lower temperature (0.1-0.3) gives more consistent responses. Higher values (0.7-1.0) increase creativity but reduce consistency.
Vague prompts lead to varied outputs. Include examples, format requirements, and constraints.
Set a clear system prompt to establish behavior, tone, and constraints for the model.
Use proper section markers: [verse], [chorus], [bridge]. Each section on new lines.
Developer tier: 8 basic voices. Professional tier: all 18 voices including premium. Check your subscription.
Upload clear audio (MP3/WAV, 3-10 minutes, minimal background noise). Poor quality audio produces poor clones.
Music generation is GPU-intensive. If you see resource errors, wait 1-2 minutes and retry.
View your current usage in Account → Usage Dashboard. Each tier has daily/hourly limits.
Daily limits reset at midnight UTC. Hourly limits reset each hour.
Higher tiers offer increased limits. Professional has 10x the limits of Developer.
Use the "Forgot Password" link on the login page. Check spam folder for reset email.
Make sure you're using the same method (email, Google, GitHub) you originally signed up with.
Old session data can cause login issues. Clear browser data for vigthoria.io specifically.
Credit updates may take a few minutes to process after payment completion.
Hard refresh (Ctrl+Shift+R / Cmd+Shift+R) to ensure you're seeing the latest balance.
Review your email for payment confirmation. If payment failed, no credits will be added.
Email billing@vigthoria.io with your transaction ID.
Verification emails sometimes get filtered. Look in all folders.
Add noreply@vigthoria.io to your contacts to prevent future filtering.
Click "Resend verification email" on the login page. Wait at least 5 minutes between attempts.
Verify card number, expiry date, and CVV are entered correctly.
Some banks block international purchases by default. Contact your bank to authorize.
Use PayPal, cryptocurrency, or a different card as an alternative.
Ensure your saved card hasn't expired and has sufficient funds.
Go to Account Settings → Billing to update your payment method.
Verify your subscription is still active and hasn't been cancelled.
Run a speed test. Vigthoria works best with at least 10Mbps download speed.
Multiple browser tabs consume RAM. Close tabs you're not using.
Ad blockers and other extensions can interfere. Try incognito mode to test.
Visit our status page to see if there are ongoing issues.
Chrome, Safari, and Firefox provide the best mobile experience.
Outdated browsers may not support all features. Update to the latest version.
For complex features, request desktop site in your browser settings.
Ensure you're using the correct header format:
Some API keys have limited scopes. Check your key has the required permissions.
If issues persist, generate a new API key from your dashboard.
Use exponential backoff when receiving 429 errors. Wait progressively longer between retries.
Response headers include X-RateLimit-Remaining and X-RateLimit-Reset to help manage requests.
Higher tier plans have increased rate limits. Consider upgrading for production use.